Distance Sales Contract
ARTICLE
1- PARTIES
1.1- SELLER:
Title : Lavinya Soap
Address : Gemlik, Bursa
Telephone :
E-mail:
1.2- BUYER:
As a customer, the address and contact information used when registering to lavinyasabun.com shopping site is taken as basis.
ARTICLE 2- SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER ordered electronically from the SELLER's website.
ARTICLE 3- PRODUCT SUBJECT TO THE CONTRACT
The main characteristics of the products or services are listed on lavinyasabun.com.
The prices listed and available on the site are the selling price. Advertised prices and promises are valid until updated and changed.Prices announced for a period of time are valid until the end of the specified period.
It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time of the end of the order of the Goods / Product / Service
The shipping fee, which is the cost of shipping the product, will be paid by the BUYER and is non-refundable.
ARTICLE 4- GENERAL PROVISIONS
4.1- The BUYER declares that he / she has read and informed the preliminary information regarding the basic qualities, sales price and payment method and delivery of the product subject to the contract on the website and that he / she has given the necessary confirmation electronically.
4.2- The product subject to the contract is delivered to the BUYER or the person / organization at the address indicated by the BUYER within the period described in the preliminary information on the website, depending on the distance of the BUYER's settlement for each product, provided that it does not exceed the legal maximum 10-day period.
4.3- If the product subject to the contract will be delivered to a person / organization other than the BUYER, the SELLER cannot be held responsible for the person / organization to be delivered not accepting the delivery.
4.4- The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the payment method preferred by the BUYER. If for any reason the product price is not paid or canceled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.
4.6- After the delivery of the product, if the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER by unauthorized persons in a way that is not caused by the BUYER's fault, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, transportation expenses belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract within the period due to force majeure or extraordinary circumstances such as weather opposition that prevents transportation, interruption of transportation, it is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent, if any, and / or to postpone the delivery time until the preventive situation disappears. If the BUYER cancels the order, the amount paid by the BUYER shall be paid to him in cash and in lump sum within 10 days.
4.8- The defective or defective products of the products sold with the warranty certificate or not can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be covered by the SELLER.
ARTICLE 5- RIGHT OF WITHDRAWAL
BUYER; In distance contracts for the sale of goods, the product (excluding Concert and Event Tickets) may use the right of withdrawal from the contract by rejecting the product within 14 (fourteen) days from the date of delivery to him or the person / organization at the address indicated by him, without any legal and criminal liability and without any justification. In distance contracts for service provision, this period starts on the date the contract is signed. Before the expiration of the right of withdrawal period, the right of withdrawal cannot be used in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 days and the product must not be used within the framework of the provisions of Article 5. In case this right is exercised,
a) the invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions will not be completed unless the RETURN INVOICE is issued).
b) Return form,
c) the products to be returned must be delivered complete and undamaged together with the box, packaging, standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within a period of 10 days at the latest from the receipt of the withdrawal notification and to receive the goods back within 20 days.
e) If there is a decrease in the value of the goods for a reason arising from the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's damages in proportion to its fault.
f) In the event that the campaign limit amount issued by the SELLER falls below the campaign limit amount due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.
g)
Prices announced for a period of time are valid until the end of the specified period.It consists of the type, quantity, brand / model, color, quantity, sales price, payment method, information at the time of the end of the order of the Goods / Product / Service
ARTICLE 6- PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL
In accordance with the Regulation, it is not possible to return audio or video recordings, software programs and computer consumables, provided that they are prepared in accordance with the wishes of the BUYER or clearly in line with his personal needs, are not suitable for return due to their nature and are in danger of deterioration or are likely to expire, and provided that the packaging has been opened by the BUYER.
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the BUYER resides are authorized until the value announced by the Ministry of Industry and Trade.
The SELLER may apply for complaints and objections to the consumer problems arbitration committee or the consumer court in the place where the goods or services are purchased or where the residence is located within the monetary limits determined by the Ministry of Industry and Trade in December each year. Information on the monetary limit is below:
To be valid as of 1/1/2012:
a) The upper monetary limit that the decisions of the consumer problems arbitration committees in paragraphs 5 and 6 of the amended Article 22 of the Law No. 4077 on the Protection of Consumers will be binding or the lower monetary limit that will be evidence in consumer courts is 1.161,67 TL,
b) In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for the provincial arbitration committees operating in the provinces with metropolitan status to be authorized and authorized to deal with disputes is TL 3,032.65.
This Preliminary Information is provided for commercial purposes.
Please Attention: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If there is damage to your cargo package for any reason, return your cargo to the cargo authority for a report to be kept without signing any documents related to delivery. Your new products will be sent to you immediately. Lavinya Soap is not responsible for the damage or lack of products in case of receipt of products with damaged cargo package.
All of these terms and conditions are subject to Turkish Law.